Palm support is still incompetent!

From this thread at PalmInfocenter the longtime Palm enthusiast m130fullbutcontent just can’t seem to get Palm to replace his defective digitizer on his Palm T|X. For those who don’t know a digitizer on a Palm is the touch screen. Palm’s tech support just ignores all of his emails as if they don’t care. The 1 year warranty that comes with every Palm is suppose to cover defects. This is a defective digitizer! This has been going on for at least a month.

If Palm keeps this up, they will loose more and more customers as they already are.

If anyone at Palm is reading this, feel free to forward this to the appropriate people.  My contact at Palm hasn’t said anything yet.

This talk about Palm buyout rumors

It’s a load of crap. Sorry for the course language but it is. Not gonna happen. Palm doesn’t want to be bought out. Palm doesn’t like being ruled by another company. Palm as a company doesn’t need to be bought out.

This isn’t the first time rumors like this popped up. I don’t like big investors. Do they seriously know what they are saying at all? I doubt that understand the technology and the companies.

Links-

http://www.businessweek.com/ap/financialnews/D8NK99201.htm

http://www.palminfocenter.com/news/9278/takeover-rumors-continue-to-inflate-palms-stock/

Al Gore uses a Palm Treo :-)

I was watching the DVD An Inconvenient Truth since my aging hippie teacher gave it to me to watch. Well while watching the film, I noticed that Al Gore uses a Palm Treo! Appears to be the Treo 700p(correct me if I’m wrong, I never owned one). I got no other info on this. I just thought I’d share. By the way, the film is great. Everyone should watch it. He really puts things together well and mentioned a lot of very good points.

Edit: It is a Cingular branded Palm Tero 650. Thanks Ryan K.

Palm Treo 680 defective?

On Palm’s support forums, 2 users have stated that their Treo 680 screens cracked on their own. It could be that there is some pressure point under the screen causing this. There was speculation that this happened on the T|C but I’m thinking that is false. The Treo 680 is more compact though so it’s quite possible.

I’m hoping Palm investigates this matter and that no more people have this problem. But it turns out well for the user Yasin who said he has recieved a replacement Treo 680. Palm doesn’t cover cracked screens but since this seems to be a defect, they did indeed cover it.

See the thread here.

Ahhh! More idiocy from Palm.

Palm, Inc shall me my victim for this post. Here is a link to the thread at Palm’s forums.

Someone in Brazil bought a Palm T|X. His computer wouldn’t detect it and wouldn’t connect. He called Palm’s tech support and they told him it was defective and they would exchange it. He shipped it out and he is gonna get a refurbished one to replace it. He is still waiting for a replacement.

This is where it went wrong. No replacement was needed. It’s most likely a software issue. The dimwit at Palm tech support just wasted a customer’s time and replaced his new Palm with a refurbished one that he is still waiting for. There are software solutions for this.